Olive Garden Server Training Manual

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I wore black pants, and a plain black top. Hair up, modest make-up, no jewelry. I basically showed up almost looking like I was ready to work. And they hired me.
Interview tips: Be yourself. Don’t walk in being super nervous because they get a bad vibe from that. If you can’t handle talking to one person, you won’t be able to handle talking to guests. Remember, the interviewer is just another person, so treat them like a person, not a robot. Remember when they ask you questions about your work experience, keep it positive, and keep it about the guests. Do not say anything negative about a previous employer, they will not hire you. If they ask you how you would increase menu sales, your answer should be, UPSELL! (ie; if they order a type of pasta that doesn’t come with meat, ask them if they would like to add meat. If they like a certain type of wine, ask them if they would like to try a specialized drink which features the wine they like) They’re going to ask you what brings you to Olive Garden. My answer was literally, “I have prior experience as a server, and as soon as I saw an opportunity available on indeed, I immediately applied for it.” When they ask why you applied, tell them you have a passion for serving guests, and as a customer, I appreciate the standards that this company has set for guest satisfaction. I would love the opportunity to enforce those same standards myself.
And yes I was hired. You’re welcome!

My dear bootham serial cast

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